Frequently asked questions
What is Locate?
Locate is a tiny Bluetooth tracker we built to make losing your glasses a thing of the past. Just attach it to your frames, pair it with our app, and tap once to make them ring.
Locating your glasses has never been this easy.
Is it compatible with my phone?
Locate is compatible with iOS and Android devices.
Will it fit on my glasses?
Yes, Locate is designed for universal compatibility. It attaches easily to both metal and plastic frames.
How loud is the alert?
Locate features an 85 dB sound alarm alert which is loud enough to hear even under a couch cushion or across your home.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Below are estimated delivery times:
- Metro delivery within 3-5 business days
- Regional delivery within 7-10 business days
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right.
